Return & Refund Policy
sneakerforu.com provides a 90-day return and refund guarantee. If you have any problems with the following conditions, you may apply for a return, refund or exchange.
1.Product quality issues
Our store has been committed to providing high-quality products to our customers. However, if there are any quality issues with the items or if you received one that does not match what you order, we will process a return or refund request within 72 hours in business day.
2. Item out of stock
We will contact you via email if there is an out-of-stock issue. In that case, we will process a full refund to you, or you can choose to make an exchange or wait for the stock.
When you make a return the product, please make sure the following information is included.
1). Order number;
2). The original tags.
1. Contact our Customer Service and describe the problems that you have.
2. Attach 1-2 photos and short videos of the products
3. We will confirm the issues and process the return or refund with 72 hours.
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